At times , servers of your Bank Account send late
confirmation due to Security Checks or tech issues at their end. Unfortunately ,
we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already
Generated the Refund Request and your money will be transferred back to your
bank account / payment source.
Refund timelines depend on your Payment Source. Usually its
5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few
of the banks take more than that.
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My Reservations
Empire Gems
Manage Addresses
FAQs
How to track my Refund?
Raise a Concern
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