At times , servers of your Bank Account send late
confirmation due to Security Checks or tech issues at their end. Unfortunately ,
we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already
Generated the Refund Request and your money will be transferred back to your
bank account / payment source.
Refund timelines depend on your Payment Source. Usually its
5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few
of the banks take more than that.
Personal Information
My Orders
Empire Gems
Manage Addresses
FAQs
How to track my Refund?
Raise a Concern
